Support

Pad is built by Perpetual Software LLC. Here is where to go for help, depending on what you need.

Contact us

• [email protected]: Pad Cloud account questions, billing, and anything you'd rather not post in public.
• GitHub Issues: bug reports and feature requests.
• GitHub Discussions: questions, ideas, and sharing how you use Pad.
• [email protected]: privacy questions and data requests (see the Privacy Policy).
• Security vulnerabilities: please report them privately, not in a public issue. See Security for the address and the private advisory form.

Documentation

• Documentation: getting started, the CLI, collections, playbooks, and the API.
• FAQ: data, offline use, updates, and licensing.
• Self-hosting: running Pad on your own server.
• Changelog: what changed in each release.

AI assistants and connected apps

• Pad and MCP: connecting AI assistants to your workspaces.
• ChatGPT, Claude Desktop, Cursor, and Windsurf setup guides.
• MCP troubleshooting: when a connection or a tool call fails.
• Connected apps (in Pad Cloud, under Settings): see, change, or revoke every app connected to your account.

Your account

• Reset your password.
• Delete your account: what is removed and how.